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General Sales Conditions

Article 1: object
 
These general conditions of sale apply between the companyDreamShirt Factory9 impasse des Lilas 33114 Le Barp, registered in France in the Register of Commerce and Companies of Bordeaux under No. 491 488 524 Firstly
And on the other hand, any natural or legal person making a purchase on the websitewww.dreamshirtfactory.net
Le  customer declares to have read the following provisions before placing an order. These conditions define the terms of distance selling between DreamShirt Factory and the Internet user, from ordering to payment and delivery.
The websitewww.dreamshirtfactory.netis hosted by WIX, whose main office is located at: Namal Tel Aviv St 40, Israel
Article 2 - Products
The products offered for sale byDreamShirt Factoryare described and presented with the greatest possible accuracy and appear on the site www.dreamshirtfactory.net, on the day of consultation by the Internet user
However, errors or omissions may exist. We particularly draw the Internet user's attention to the fact that the colors presented in the photos of the products may not respond to an exact similarity with the real colors. The company can in no way be held responsible for any error present on the site.www.dreamshirtfactory.net
Article 3 - Price
The prices of our products are indicated in euros (€) all taxes included (VAT and other taxes applicable on the day of the order), unless otherwise indicated and excluding processing and delivery costs.
In the event of an order to a country other than France, customs duties or other local taxes may be payable and will be at your expense and are your sole responsibility.
The products are invoiced on the basis of the prices in force at the time of the validation of the order and subject to availability.
DreamShirt Factoryreserves the right to modify its prices at any time
Article 4 - Orders
You can order
- on the internet at the following address: www.dreamshirtfactory.net
- by phone on 06 45 08 39 48 Monday to Friday from 9:00 a.m. to 7:00 p.m.
The order is definitively registered on the website only after having validated the payment of the order. Following acceptance of payment, the order is considered irrevocable and is worth signature and acceptance of the General Conditions of Sale in its entirety.
Your order will be delivered as soon as your payment is confirmed.
The societyDreamShirt Factoryreserves the right to cancel or refuse any order (registration of payment) from a customer for any reason whatsoever and particularly in the event of a supply problem, in the event of difficulty concerning the order received or in the event of a dispute relating payment for a previous order
Article 5 - Shipping costs
The shipping costs include a contribution to the preparation and packaging costs as well as the postage costs. Shipping costs are due with each order placed. They are calculated according to the weight and the country of destination. If you have any questions or doubts, do not hesitate to contact us by phone at 0645083948 from Monday to Friday from 9:00 a.m. to 7:00 p.m.
Parcel delivered to your home, in case of absence a delivery notice will be left in the mailbox, in order to collect the parcel in the post office nearest to you. 
Colissimo within 3 to 14 working days depending on destination :
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Article 6 - Payment
The fact of validating your order implies for you the obligation to pay the price indicated
Payment for your purchases can be made by
PayPal
If you have a Paypal account, you can easily and safely make your payment on our site.www.dreamshirtfactory.net 
If you do not have a Paypal account, you have the option, when paying online, to register with Paypal and immediately benefit from this secure service.
Bank card
You also have the option of paying securely with your credit card.
The debit of the card is immediate, upon confirmation of the order. 
Check  bank
In the event of payment by bank cheque, this must be made out to the order of the CompanyDreamShirt Factoryand sent to the following address: DreamShirt Factory 9 impasse des Lilas 33114 La Barp FRANCE The Customer indicates on the back of the check the order number, name and contact details.
Only bank checks from a bank domiciled in mainland France are accepted.
Orders paid by check will be processed and delivered only after cashing the check.
The order is reserved for 7 working days, beyond this period, without receipt of the check, the companyDreamShirt Factory, reserves the right to cancel the order. 
Article 7 - Right of Withdrawal
In accordance with the provisions of Article L.121-21 of the Consumer Code, you have a withdrawal period of fourteen days from receipt of your products without having to justify reasons or pay a penalty. To exercise the right of withdrawal, you must notifyDreamShirt Factoryyour decision to withdraw from this contract by means of a declaration by letter sent by post or by e-mail to the e-mail address: service.dreamshirtfactory@gmail.com
Returns must be made in their original and complete condition (packaging). In this context, your responsibility is engaged. Any damage suffered by the product(s) on this occasion may be such as to defeat the right of withdrawal.
In the event of your withdrawal from this contract, we will reimburse you for all payments received, including delivery costs (with the exception of additional costs for a delivery method other than the standard delivery method offered by the society). We will process the refund using the same means of payment that you used for the initial transaction. Reimbursement may be deferred until we have received the goods. You will need to return the property(ies) (at your expense) to the companyDreamShirt Factoryno later than fourteen days after communicating your decision to withdraw from this contract. You can use the model withdrawal form made available to you, only if you wish to withdraw from the contract
To the attention of societyDreamShirt Factory, 9 impasse des Lilas 33114 Le Barp FRANCE(www.dreamshirtfactory.net
I/we (...) hereby inform you/we inform you of my/our decision to withdraw from the contract relating to the purchase of the following goods (...)
Ordered on (...)/ received on (...)
Name of consumer(s)
Address of consumer(s)
Signature of the consumer(s) in the event of notification of this form sent only by post
Article 8 - Availability
Our product offers are offered for sale as long as they are visible on the site.www.dreamshirtfactory.netand within the limits of available stocks.
In case of unavailability of products after placing your order, we will inform you either by email or by telephone as soon as possible. Your order will then be automatically refunded.
Article 9 - Delivery
All products ordered on the sitewww.dreamshirtfactory.netare delivered in plastic packaging to the delivery address indicated during the ordering process.
In the event of a delay in shipment, you will of course be informed by email.
In accordance with the legal provisions, in the event of late delivery, you benefit from the possibility of canceling the order under the conditions and methods defined in article L 138-2 of the Consumer Code. If in the meantime, you receive the product(s), we will refund it and the delivery costs under the conditions of article L 138-3 of the Consumer Code.
The customer is however invited to ensure a presence at the chosen delivery address.
In the event of delivery by a carrier, the companyDreamShirt Factorywill in no way be held responsible for late delivery due to unavailability of the customer. 
Delivery by post
The available items ordered are delivered by post directly to your home, within 3 to 7  days in FRANCE, from the day the payment is validated.
Delay of a few additional days for European countries and other destinations
A delivery note is attached to the shipment of the package
Article 10 - Warranty
All our products benefit from the legal guarantee of conformity and the guarantee against hidden defects, provided for by articles 1641 of the Civil Code. In the event of non-compliance of a product sold, this product may be returned, exchanged or refunded.
All requests for exchange or refund must be made:  
- by email
- by telephone
- by post within thirty days of delivery
The products must be returned to us in the condition in which you received them, i.e. in its  complete and original packaging
However, the companyDreamshirt Factorycan in no way be held responsible for damage caused to products purchased on the site, related tocustomer misuse
Article 11 - Liability
The products offered comply with the French legislation in force. The responsibility of societyDreamShirt Factorycannot be held liable in the event of non-compliance with the legislation of the country (other than France) where the product is delivered. It is up to the customer to check with the local authorities the possibilities of importing or using the products you plan to order. 

Likewise, the companyDreamShirt Factorycannot be held responsible for damage resulting from improper use of the purchased product. 

Lhas societyDreamShirt Factorynotwould in no way be held responsibleinconvenience or damage caused to the use of the Internet network, in particular a break in service or the presence of computer viruses. 

Article 12 - Applicable law in the event of disputes
 
The language of this contract is French.
These conditions of sale are therefore subject to French law.
In case of dispute or litigation, only the French courts will be competent. 
 
Article 13 - Intellectual property 
DreamShirt Factoryis a registered trademark of which all elements of the sitewww.dreamshirtfactory.netare and remain the intellectual and exclusive property of the CompanyDreamShirt Factoryand are protected by copyright. No one is authorized to reproduce, exploit, redistribute, or use for any reason whatsoever, elements of the site.
Article 14 - GDPR data protection

Under the General Data Protection Regulation GDPR of May 25, 2018,DreamShirt Factoryparticipates in the rules of confidentiality and protection of personal data via the "Privacy Shield" application from the Member States of the European Union and the United States and between Switzerland and the United States.DreamShirt Factoryis committed to protecting and securing the personal information of its customers.

By sending us your personal information via our websitewww.dreamshirtfactory.net, you expressly consent to the collection, use and disclosure of your personal information in accordance with the Privacy Policy, when you log on to our site, when you make purchases online or for any other commercial purposes.

In summary, any personal information you provide to us is only used to respond to your requests.

However, you can modify your personal information or request the deletion of your personal data by contacting us via the site at the following address: service.dreamshirtfactory@gmail.com (via the CONTACT tab)

Article 15 - The personal data we collect

The personal information that we collect is generally of a relational nature, that is to say, data concerning you, allowing us to identify you or contact you, in particular your Name, Address, Telephone number, e-mail address. mail, as well as all other accounting information. When you make an online purchase on our site, we collect all the information necessary to complete the transaction (Name, Billing address, method of payment and all information relating to your credit card or your Paypal account).

We also collect the personal data of our customers (Name, Address, e-mail) in the event of contact by e-mail at the following address: service.dreamshirtfactory@gmail.com, as well as any message content, in order to be able to respond to you as soon as possible.

We also collect information to create statistical data in order to improve our services offered on the site.

DreamShirt Factorygenerally retains your personal information for a period of

4 years.
 

Article 16 - Disclosure of data

In some cases, the companyDreamShirt Factorymay be called upon to disclose your personal information if it believes that such disclosure is necessary in connection with a legal investigation, such as a subpoena, search warrant or order, issued by public authorities, in the event of breach or risk of breach of law. Data may be disclosed including to protect or defend the property rights ofDreamShirt Factory, prevent fraud and abuse.

Article 17 - Third Party Websites

Our websitewww.dreamshirtfactory.netincludes Social Media features, such as Facebook, Twitter, Instagram and Google+. These features collect certain information such as your IP address, as well as information about the pages you visit on our site. They can also introduce a "cookie" allowing their proper functioning.

By clicking on the link through our site, such as Facebook, Twitter, Instagram and Google+, you will leave our site and go directly to this other site. Your interactions with these third parties are governed by their Privacy Policies and not ours. We therefore have no control and are in no way responsible for the privacy practices implemented on these websites or services. However, we encourage you to read the privacy statements of the third-party services you visit.

Article 18 - Use of "cookies" and tracking technologies

DreamShirt Factoryuses certain monitoring technologies and "cookies" that allow us to personalize the content of our site, to offer social media features and to analyze our traffic. We use "cookies"  to collect information about the date and time of your visit and other pages viewed.

These technologies therefore allow us to detect any technical problems, the usage trends of our visitors and to improve the performance of our services.

In order for our site to be more efficient and effective, our server collects information (browser type, operating system, your IP address) and stores it in files.

Users can control the use of "cookies" at the level of their browser. If you refuse "cookies", this will in no way affect the use of the site, but some of the functionalities may be limited.

Article 19 - Security of your personal information

DreamShirt Factoryis committed to ensuring the security of your personal information. We use security technologies that comply with the standards of the profession (e-commerce). Security measures have been put in place to protect the personal information you share with us. Our host Wix.com offers secure HTTPS access to areas of our services. When you enter sensitive payment-related information (such as credit card number) through our purchase forms, we encrypt and protect the transmission of that information using SSL/TLS encrypted connection technology.

However, despite our best efforts to protect your personal information, we cannot guarantee its absolute security.

Articlee 20 - Archiving Proof

The societyDreamShirt Factoryarchives purchase orders and invoices on a reliable and durable medium constituting a faithful copy in accordance with the provisions of article 1348 of the Civil Code.  

Computerized company recordsDreamShirt Factoryare considered as proof of communications, orders, payments and transactions between the two parties. 

 

If we have not answered your questions regarding privacy protection or the use of your personal data to your satisfaction, please contact the third-party provider based in the United States via the link https://www.privacyshield.gov

 

Article updated on 01/03/2021